Debit or Credit Card

• Visa and Mastercard accepted
• No processing fees (Effective 7/1/26 a 2.75% fee will be charged by the payment processor)
• Minimum payment amount of $1.00
• Maximum payment amount of $1,000.00 (Effective 7/1/26 this will be increased to $1,500.00)
• 24 hours a day, 7 days a week

Make a Payment

 Bank Account

• Checking or savings account
• One-time payment through e-check
• Maximum payment of $99,999.99
• 24 hours a day, 7 days a week

 Make a Payment
Call 1-888-838-5508

Dropbox

City Hall
625 Swift Boulevard
Richland, WA 99352
(blue box west side of parking lot)

Payments dropped after 7:30 am may be processed the following business day. Check payments only.

Place your payment in our drop box, circled in the image below:

Please include your bill stub or your customer-account number on your payment.

In Person

City of Richland
Customer Service
625 Swift Boulevard, MS-10
Richland, WA 99352

8:00 a.m. - 5:00 p.m. Monday-Friday

Payment options include:

• Cash
• Check
• Debit/Credit Card
• Money Order
• Cashier's Check

Mail or Phone

Mail:

City of Richland
PO Box 34811
Seattle, WA 98124-1811

Please include your bill stub or your customer account number on your payment

Customer Service Office: (509) 942-1104