The City of Richland’s new Customer Service utility billing portal is now live. Click here to access MyAccount.
If you need assistance, please contact our Customer Service Team at customerservice@richlandwa.gov or 509.942.1104.
City of Richland, WA
Home MenuEnroll and Manage Auto Pay
Contact our Customer Service office during regular working hours at (509) 942-1104 option 4, to speak to a Customer Service Representative to enroll or manage your Auto Pay.
You may also email our Customer Service office with your request.