Meet CORi – our new virtual assistant!
You’ll find CORi in the bottom right corner of the site. Ask questions and get quick answers based on information from our website. We’re actively monitoring and training CORi to improve accuracy. Thank you for your patience! For additional help, call Customer Service at 509-942-1104.
City of Richland, WA
Home MenuCustomer Service
There are several ways you may choose to receive and manage your utility bill, including the way you make payments. Our online portal, allows access to all of your information in one location. View your bills, track your energy and water use, sign up for paperless billing. Learn about other ways to pay your utility bill.
City of Richland Customer Service staff are eagerly waiting to serve you! Linked below, we hope you will find the resources and tools you need to learn more about the City services provided to our residents and those who come to visit our community.
Contact
Mailing Address:
625 Swift Boulevard, MS-10
Richland, WA 99352
Phone: (509) 942-1104
Fax: (509) 942-7779
Business Hours:
Monday - Friday
8:00 a.m. - 5:00 p.m.
Monday - Friday
8:00 a.m. - 5:00 p.m.