Meet CORi – our new virtual assistant!
You’ll find CORi in the bottom right corner of the site. Ask questions and get quick answers based on information from our website. We’re actively monitoring and training CORi to improve accuracy. Thank you for your patience! For additional help, call Customer Service at 509-942-1104.
City of Richland, WA
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The City of Richland offers a variety of services to our citizens.
If your intent is to notify us of something that is in need of repair or of a code violation, please start by submitting a service request. This online portal is the best tool for our staff to track the request, report back to you on progress, and notify you of completion.
If you are unable to locate the service you are looking for, please call 509-942-7386 and you will be directed to the appropriate department.