Using this form, you may add or cancel additional containers, submit repair requests, or request replacement for missing, lost, or stolen containers.

For new service or to cancel service, please contact Customer Service at (509) 942-1104 or email Customer Service.

Requests are processed in the order received and may take up to 3 business days to complete. ** Please note that requests for lid repairs may be delayed due to workload or delays in shipments. Please leave container to be repaired or picked-up accessible for our driver. If your request has not been completed in 3 business days, you may email Solid Waste for an update.

Container are not replaced for cosmetic request (i.e. faded, odor, dirty)

In order to complete the repair or replacement request, please make the container accessible to our crew.

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Customer Information

 *

Customer Information

Customer Name	Contact Phone Numberext.
Customer Street Address	Customer E-mail Address

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Please select all applicable requests:

All additional containers require a 1-year commitment.

Please select all applicable requests: All additional containers require a 1-year commitment.

	Additional Container	Cancel Additional Waste Container	Lid	Body	Wheel
Gray Waste Container	Please select all applicable requests: All additional containers require a 1-year commitment.	Please select all applicable requests: All additional containers require a 1-year commitment.	Please select all applicable requests: All additional containers require a 1-year commitment.	Please select all applicable requests: All additional containers require a 1-year commitment.	Please select all applicable requests: All additional containers require a 1-year commitment.
Green Yard Waste Container	Please select all applicable requests: All additional containers require a 1-year commitment.	Please select all applicable requests: All additional containers require a 1-year commitment.	Please select all applicable requests: All additional containers require a 1-year commitment.	Please select all applicable requests: All additional containers require a 1-year commitment.	Please select all applicable requests: All additional containers require a 1-year commitment.
Blue Recycling Container	Please select all applicable requests: All additional containers require a 1-year commitment.	Please select all applicable requests: All additional containers require a 1-year commitment.	Please select all applicable requests: All additional containers require a 1-year commitment.	Please select all applicable requests: All additional containers require a 1-year commitment.	Please select all applicable requests: All additional containers require a 1-year commitment.

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Missing, Lost, or Stolen Containers

For missing, lost, or stolen grey container, yard waste container, or a recycle container there is a $100 one-time replacement fee that will be added to your City of Richland utility statement.

If you would like to look  for your missing container, please email Solid Waste for your assigned container number.

Missing, Lost, or Stolen Containers For missing, lost, or stolen grey container, yard waste container, or a recycle container there is a $100 one-time replacement fee that will be added to your City of Richland utility statement. If you would like to look for your missing container, please email Solid Waste for your assigned container number.

Grey Waste Container

Green Yard Waste

Blue Recycling Container

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Any Additional Requests/Comments/Repair Details:

Any Additional Requests/Comments/Repair Details:

1. To receive a copy of your submission, please fill out your email address below and submit.
2. Email Address

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