The City of Richland’s new Customer Service utility billing portal is now live. Click here to access MyAccount.
If you need assistance, please contact our Customer Service Team at customerservice@richlandwa.gov or 509.942.1104.
City of Richland, WA
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Welcome to the Public Works Department!
The Public Works team is committed to maintaining the essential infrastructure that supports daily life in our community. With a focus on customer service and operational excellence, we provide a wide range of services including:
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Engineering and capital project management
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Water, sewer, and stormwater systems
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Solid waste and recycling services
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Street maintenance and repair
We take pride in delivering these critical services efficiently and responsibly, while planning for the future needs of our growing city.
Explore our webpages to learn more about the programs and services we offer. If you have questions or need assistance, we’re here to help.
Visit us at the new Richland City Hall, located at 625 Swift Blvd, or contact us directly.