The City of Richland’s new Customer Service utility billing portal is now live. Click here to access MyAccount.
If you need assistance, please contact our Customer Service Team at customerservice@richlandwa.gov or 509.942.1104.
The City of Richland’s new Customer Service utility billing portal is now live. Click here to access MyAccount.
If you need assistance, please contact our Customer Service Team at customerservice@richlandwa.gov or 509.942.1104.
Richland Energy Services (RES) energy efficiency programs help customers save energy, increase comfort, and decrease energy costs.
Richland Energy Services offers rebates and low-interest loans to qualified customers for energy efficient HVAC equipment and weatherization upgrades to insulation, windows, doors, and hybrid water heaters. Contact one of our Authorized Contractors to learn what rebates are available for your home.
Customers can select a rebate or apply for a low-interest loan, in which case the rebate will be deducted from the loan balance.
Review our Service Requirements and Loan Terms and Fees prior to clicking below for a low-interest energy efficiency loan.
A DIY Hybrid Water Heater Rebate (HPWH) Program is available to all qualified Richland residents. This program offers a $1,800 instant rebate when purchasing a Heat Pump Water Heater through GenPac, Inc.
Find more water heater information, HPWH costs and program terms. Installation can be performed by the homeowner or an Authorized Contractor, who will install the HPWH and answer HPWH questions.
The City of Richland offers special low-interest financing on HPWH loans up to $5,000.
Richland Energy Services offers Rebate and Loan Programs specifically designed for income-qualified (I-Q) families who want to upgrade their residential homes with energy efficient heat pumps, insulation, windows and doors and hybrid water heaters. Review our I-Q Energy Efficiency Program for details and contact our Energy Specialist for an application.
Energy Services
625 Swift Boulevard
Richland, WA 99352
Email
EnergyServices@Richlandwa.gov
Phone
509-942-7431
Hours
8:00 a.m. - 5 p.m.
Monday-Friday