Meet CORi – our new virtual assistant!
You’ll find CORi in the bottom right corner of the site. Ask questions and get quick answers based on information from our website. We’re actively monitoring and training CORi to improve accuracy. Thank you for your patience! For additional help, call Customer Service at 509-942-1104.
City of Richland, WA
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Welcome to the Energy Services Department!
Richland Energy Services (RES) is the City’s publicly owned electric utility, proudly serving more than 27,000 residential, commercial, industrial, and irrigation customers across a 48-square-mile service area. Our mission is to deliver safe, reliable, and affordable electric power, without a profit motive, while remaining accountable to the community we serve.
We operate and maintain:
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637 miles of primary electrical line
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11 substations
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Round-the-clock service to keep your lights on—even in the toughest conditions.
About Public Power
As a public power utility, RES is governed by the Richland City Council, with guidance from the Utility Advisory Committee (UAC). Together, they help shape the policies and priorities that ensure reliable electric service and sound financial management for our community.
Public power systems like ours serve nearly 40 million people nationwide. We operate on a not-for-profit basis, with local control and a strong commitment to transparency, responsiveness, and public accountability.